Jason Bentley jason@jasonbentley.org http://jasonbentley.org *** KEY POINTS *** · Industry experienced web/intranet developer, writer, graphic artist, and content developer available for permanent or contract work · Broad background with high-profile clientele across diverse industries · Solid technical writer for all levels, experience with API development · Highly technical marketing professional with understanding of positioning, messaging, and strategy · Extensive content management, information architecture, and collaboration experience · Talented graphic artist and technical illustrator · Skilled in HTML, CSS, JavaScript, ASP.NET, and other web-centric development languages · Experienced at bridging development, marketing, IT, and corporate communications in multiple countries and time zones · Complete home office as well as portable development equipment for on-site work · Big-picture view of business project requirements; sensitive to corporate culture and customer relationships · Skilled at evaluating business processes and leveraging collaborative web technologies to streamline and enhance business productivity for teams and groups · Practical work style with commitment to transparency, communication, and quantifiable results · Experienced blogger and podcaster · Online portfolio available to prospective clients and hiring managers upon request *** KEY CLIENTS AND EMPLOYERS *** Network Appliance > SharePoint Design/Strategy Consultant > Sunnyvale, California > December 2005 - Present Discover, evaluate, and document collaborative business practices, and work closely with stakeholders to streamline processes using SharePoint and other collaborative web technologies. Develop customized business applications with HTML, JavaScript, CSS, and ASP.NET. Work closely with IT to more effectively communicate marketing business needs and root-causes, and help marketing team to better understand and anticipate IT-related issues and obstacles. Create, write, and develop customized, multimedia content and curricula for training and orientation. Provide strategic insight to senior and executive management on collaborative technologies, process improvement, and cutting edge applications. Developed multiple intranet sites (including executive sites) with SharePoint Products and Technologies. Spansion > SharePoint Developer (Consultant) > Sunnyvale, California > June - November Developed SharePoint portal solutions for cross-departmental collaboration. Designed and developed copy for marketing datasheets and technical specifications. Built structured FrameMaker templates, imported and reformatted legacy content; created technical illustrations and line drawings (pin-outs, product specifications, etc). Streamlined legacy processes across business units with focus on long-term planning and change management. Consolidated legacy knowledge assets and trained individual contributors on SharePoint Technologies Cisco Systems > Content Developer (Consultant) > San Jose, California > March - June 2005 Documented all aspects for a Siebel-based custom business reporting tool. Managed documentation elements; delivered technical copy and graphical content to project team. Developed graphical map of site and related processes for global publication. Met objectives and exceeded expectations within compressed timeframe. eBay > Intranet Content Consultant > San Jose, California > Feb - Oct 2004 Developed written content, graphics, websites, and applications for eBay’s IT organization. IT Subject matter expert for enterprise-wide intranet redevelopment task force. Developed global project plans with localized objectives, tracking, schedules, and resource logistics. Delivered copy, graphics, and supporting documents for help desks and websites. Coordinated extension of a back-end remedy database. managed sites with Documentum. Developed and designed enterprise communication and collaboration portal sites. Worked with Corporate Communications to discover and comprehensively document best practices and communication channels within IT. Delivered web-based documentation and graphs related to Sarbanes-Oxley (SOX) remediation team Jive Software > Content Developer (Consultant) > New York, New York > Oct 2003 – Feb 2004 Worked with executives and engineers to bring technical, grammatical, and brand cohesion to the corporate web presence and corporate communications. Created Flash-based demonstration packages for product lines. Delivered web copy, proposals, graphics, marketing collateral, workflow documents, and online content for company's product launch. Silvaco > Content Developer (Consultant) Santa Clara, California > Jan - Aug 2003 Developed document control and content management infrastructure, reference library, corporate style guides, and templates. Provided strategic expertise to executive staff and trained in-house team on content and process automation. Documents delivered include datasheets, white papers, trade articles, conference papers/proposals, a glossary, document matrixes/spreadsheets, press releases, newsletters, sales guides, backgrounders, and case studies. Scripted and provided voice over for flash/video product presentation; voice-over trade show displays. Helio Solutions > Content Developer (Consultant) > Sunnyvale, California > May - Dec 2002 Delivered sales catalogs, user manuals, RFPs, business case studies, administration guides, and template masters. Provided documentation strategy expertise for projected growth and phased plans for delivery. Created summary packages for major clients including Gap, Inc. and JDS Uniphase. Entopia > Content Developer (Consultant) > Be’er Sheva, Israel / Belmont, California > March - Nov 2001 Developed user/administrator manuals, help files, white papers, APIs, web content, sales information, licensing documentation, and trade articles Advised on user-experience, and product development Consulted on corporate identity, branding, and position in transition from former identity Traveled between US-based marketing group and Israeli development team; managed remote writer in Israel Cisco Systems > San Jose, California > Employee > Aug 1997 - Feb 2000 Delivered support content for engineering support organization; spearheaded effort to modernize on-line support for engineers; documented acquisitions, support operations and Y2K preparations Senior document author for partnered projects, including joint documents with Sun Microsystems and Clarify Co-manager of support solutions organization; managed three direct reports; project-managed 7-10 contractors Developed Frontline administration/support content and help desk website Netcom > San Jose, California > Employee > May 1993 - Dec 1996 Developed technical/ customer support content for UNIX customers; developed content for the Netcom Homeport website. Documented processes, workflows, network/telecom architecture diagrams Technical liaison marketing road show to 15 cities across the US . Filed narrative reports for Netcom website Additional Clients and Projects This is a list of short interstitial or concurrent projects.. All projects are in California unless noted. 2004 · Intellectual Properties, LLC > Anaheim > Consultant. Logo and business card designs. · Gleet ‘n Gumma Records > San Francisco > Consultant. Cover designs and promo graphics for label artists. 2003 · JPMorganChase. > New York, NY > Consultant. IT documentation. 2002 · Motiva > Pleasanton > Consultant. Installation and configuration guides for incentive management system. 2001 · Digital Infusion > San Jose > Consultant. Solaris training module for IRIX (SGI) administrators. · Evil Alien Technologies > San Jose > Consultant. White paper, marketing collateral. · Lightwaves2020 > San Jose > Consultant. Datasheet; online marketing content. 2000 · Digital Archway > San Jose > Consultant. Manuals/training guide for web hardware solution. 1997 · Covad Communications > Santa Clara > Consultant. Documented trouble-ticketing system. · Resumix > Sunnyvale > Consultant. Templates and masters for outsource services division. 1996 · Raster Graphics > San Jose > IT and intranet content. *** TECHNOLOGIES *** · Microsoft: Windows Vista, XP, Server 2003, and other versions; Microsoft SharePoint Products and Technologies and related applications. Microsoft Office 2007, 2003, and earlier including InfoPath and Groove. Microsoft Visio 2003, Microsoft Project and Project Server, Exchange Server, SQL Server 2000, Windows Mobile. ASP.NET, PowerShell, MSXML Services, Windows Script Host · OS: Mac OSX, Linux (SUSE, Ubuntu) · Adobe: Photoshop, Illustrator, Acrobat, InDesign, GoLive, Version Cue); Type Manager, FrameMaker 7.1; most Photoshop filters and add-ons; PDF publication (print/online), Dreamweaver 8/MX, Fireworks MX, Freehand MX, Director MX, RoboHelp, Contribute, Flex · Web: CSS, HTML, DHTML, XML, OPML, Regular Expressions , JavaScript, JSON, RSS, PHP, Ruby on Rails, Apache, IIS, Perl · Member of developer communities at Microsoft, Adobe, Google, and Yahoo. Participate in diverse ‘Web 2.0’ events, discussions, and conferences.. Early adopter of next-generation web technologies. · Processes: Life cycle management, product cycle management, content management, SOX documentation, and best practices · Content Management: Alfresco, Bricolage, Fedora, Nucleus, MySource, MediaWiki, OpenCMS, TeamSite Documentum, Web Publisher; Joomla (Mambo) CMS; WordPress; · Graphics/Vector: Corel Draw!, Corel Paint Shop Pro, Gimp; Macromedia Flash MX; Shockwave; Adobe Pagemaker; Microsoft Publisher, Sysopsys COSMOS SE/LE; Mentor Graphics Eldo, Cadence Virtuoso Composer/Schematic; Quark XPress; Autodesk AutoCAD, StudioMAX; Bryce · Documentation: WordPerfect, OpenOffice.org · Databases and Source: Oracle databases and applications, MySQL, PerForce, Serena, Resumix, Synergy, Remedy, Clarify Teamware; RCS, CVS, ClearCase, Subversion, QVCS, SourceSafe · Reporting: Business Objects; Siebel business reporting systems; Google Analytics (Urchin); *** EDUCATION *** · University of Phoenix, 1998. Project management, graphic design, business writing · Eastern Michigan University, 1993. Language arts, computer science · Numerous workshops, seminars, and conferences References and portfolio selections available to prospective clients upon request.